Terms & Conditions

We want to acknowledge you below with our standard terms and conditions, which govern how we process and settle your purchases from www.elanark.com website.

Important Legal Notice

Elanark works on below legal terms and conditions under which we supply the products listed on our website www.elanark.com (“our website”) to you. You must read these terms and conditions carefully before ordering products from our site. Using our web website indicates that you accept these terms and conditions together with our Privacy Notice here. Please avoid using our site if you don’t want to accept these terms and conditions.

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.

Information About ELANARK

www.elanark.com is operated by Elanark Japan registered in Japan. You can communicate by email: info@elanark.com or via our Social Media Channels.

Your eligibility

It would be best if you were at least 14 years old to shop with us. Also, please see our payment policy.

Service Ability

Regarding deliveries please find it in our “Delivery Terms”.

Order Placing Process

Order you favorite skin care in just 3 easy steps

Step 1: Visit Our website at www.elanark.com

Step 2: Explore our range of high-quality products by scrolling through our “Categories’

Step 3: Choose Your Product and Add to Cart

At Elanark, we offer the ease and security of Cash on Delivery (COD) as the only payment method for the time being.

You will receive an acknowledgement notification confirming receipt after placing order. We then carry out a standard pre-authorization check. Our dedicated team will get in touch for the order confirmation.

We're really quick at packing your order up which means we can't make any changes once you've placed it. This includes changing the delivery option, delivery address or payment method. Please send an email to info@elanark.com and you will get reply within 24 working hours.

If any other happens to you and you think we’ve made a mistake, you’re requested not to take offence – get in touch with Customer Care/Live agents on our social media and we’re ready to solve the matter happily.

Payment Procedure

You can pay after getting the products in your hands. As Cash on Delivery (COD) is the only payment method for the time being.

Price

We have the rights to change the prices on our site at any time without notice, but changes will not affect orders which already confirmed with us.

You are requested to enter the relevant code during the on line check out process if you wish to apply a voucher code to your order. Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. We have the right to decline to accept any voucher code that is invalid for your order or that has expired.

Our Liability

We will be responsible for loss or damage which is foreseeable, if you face for us according to our terms and conditions. Please be noted we won’t be responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption or loss of business opportunity.

We won’t take liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or any matter for which we may not exclude or limit our liability under any applicable law.

Intellectual Property Rights

All and any Intellectual Property Rights in the Products shall be owned by Elanark. All such rights are reserved.